Effective Sept. 10, all patrons 12 Years or older are required to show proof of their full COVID-19 vaccination or negative COVID-19 test upon entry for all ticketed events at KAF indoor performance venues, including The Grandel, .ZACK Theatre, The Marcelle, Black Box and Studio at The Kranzberg, High Low Listening Room and The Dark Room. Please bring a valid ID and proof of vaccine (card, picture of card, or photocopy) or proof of negative test (PCR test within 72 hours / antigen test within 24 hours of performance start time).
The above policies are in addition to an existing mask policy, which went into effect at the organization’s indoor venues in late July (coinciding with the guidance and mandates set forth by public health and local government). Masks are currently required in all Kranzberg Arts Foundation indoor facilities.
Proof of vaccination or negative test is not required in KAF outdoor venues (The Big Top and Open Air Tent).
CUSTOMER REQUEST due to COVID-19 Vaccination / Negative COVID-19 Test Requirement Policy
For shows which have been on sale prior to 08/26/2021, refunds are available by individual request only, until the last business day 24 hours prior to the show date OR September 29, 2021, whichever comes first. Refunds must be requested in advance. No refunds will be given after the show date.
If an event is canceled, no action is required to obtain a refund; MetroTix will issue a refund to the original method of payment used at time of purchase.
RESCHEDULED / POSTPONED EVENTS
If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event.
More details are here: https://www.kranzbergartsfoundation.org/covid-19-mitigation-policies/.